Privacy Policy

We collect the following personal data when you use our services:

• Email address — collected when you create an account or subscribe to our services. Used for authentication, account management, and transactional communications.
• TradingView username — collected after purchase so we can grant you access to your TradingView indicators.
• Payment information — processed securely by our payment provider, Stripe. We do not store your credit card details, bank account numbers, or other financial information on our servers. Please refer to Stripe's Privacy Policy for details on how they handle your payment data.

We do not collect sensitive personal data such as biometric data, health information, religious beliefs, or political opinions.

We use your personal data for the following purposes:

• To create and manage your account
• To process subscriptions and payments
• To grant access to TradingView indicators you have purchased
• To send transactional emails related to your account and subscription (e.g. login links, payment confirmations)
• To respond to support inquiries
• To comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

Under the UAE PDPL, we process your personal data on the following legal bases:

• Contract performance — processing is necessary to deliver the services you have subscribed to.
• Consent — you provide consent when you create an account and agree to this policy.
• Legitimate interest — we may process data to improve our services and ensure platform security.
• Legal obligation — we may process data to comply with applicable laws and regulations.

We do not sell, rent, or trade your personal data to any third party.

We share data only with the following service provider, strictly for the purposes described:

• Stripe — for payment processing. Stripe acts as a data processor and handles your payment information in accordance with PCI-DSS standards.

We may disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of BOSWaves, our users, or the public.

Your data is stored on servers located in the European Union. Our payment processor (Stripe) may process data in other jurisdictions as part of their global infrastructure.

Where personal data is transferred outside the UAE, we ensure that appropriate safeguards are in place in accordance with the UAE PDPL, including ensuring that the receiving jurisdiction provides an adequate level of data protection or that appropriate contractual protections are in place.

We retain your personal data for as long as your account is active. If you cancel your subscription, your account and associated data (email address and TradingView username) will remain stored in our systems unless you request deletion.

Payment records may be retained for longer periods as required by applicable tax and accounting regulations.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Passwordless authentication via secure magic links
• Access controls limiting who can view personal data
• Use of PCI-DSS compliant payment processing

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Under the UAE PDPL and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request correction of inaccurate or incomplete data. You can update your TradingView username directly from your account page.
• Right to erasure — you may request deletion of your personal data. We will comply unless retention is required by law.
• Right to restrict processing — you may request that we limit the processing of your data in certain circumstances.
• Right to data portability — you may request your data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent — you may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at support@boswaves.com. We will respond to your request within 30 days.

We use only essential cookies required for the functioning of our website, such as authentication session cookies. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

For more details, please see our Cookie Policy.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If we make material changes that affect how we process your personal data, we will notify you by email or through a prominent notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BOSWaves
Email: support@boswaves.com